Staff messages and the law

Can my employer read my Slack messages? The US and UK law

Updated

The question a company asks before licensing its chat history is the one its staff ask about their messages. US and UK law answer it with notice, consent and control of the system, not one rule.

Ask about my workplace data

No one law answers it. Each of the laws below asks something different of an employer before staff messages are read, recorded or passed on, and most turn on notice, consent or who controls the system.

Source: The law on reading and passing on staff messages

What each law asks of an employer before staff messages are read or passed on
Statute or ruleWhose lawWhat an employer needs firstSource
Wiretap Act, 18 U.S.C. 2511US, federalPrior consent of one party to the communication 18 U.S.C. 2511 (Cornell LII)
Stored Communications Act, 18 U.S.C. 2701US, federalAuthorisation; a user of the service may authorise access to that user's own messages 18 U.S.C. 2701 (Cornell LII)
General Statutes s31-48dConnecticutPrior written notice to the employees who may be affected Connecticut General Statutes ch. 557
Civil Rights Law s52-cNew YorkPrior written notice on hiring, acknowledged and posted New York Civil Rights Law s52-c
Investigatory Powers Act 2016, s3UKA right to control the system, or that person's consent Investigatory Powers Act 2016, s3
Data Protection Act 2018, s170UKThe controller's consent before personal data is obtained, disclosed or sold Data Protection Act 2018, s170
FCA SYSC 10AUK, regulated firmsKeeping a copy of electronic communications on dealings FCA Handbook, SYSC 10A

Before a workspace export is licensed

  • Check what staff were told about monitoring, and when.
  • Keep the copies a regulator expects; a licence moves a prepared export.
  • Strip names and personal channels before anything leaves.

Does my firm qualify?

Each buyer's published terms, held against your firm.

Tell us about your team's chat history

Most chat platforms we read say the messages are yours, but the export window and the staff notice rules decide how a licence is done. Tell us which tools you use and we will write back.

The tools and the team
  • A person reads every workplace data enquiry
  • No chat platform on the board learns of your enquiry
  • We never want workspace exports, tokens or admin logins here

Ask what your team's chat history could be licensed for

Most chat platforms we read say the messages are yours, but the export window and the staff notice rules decide how a licence is done. Tell us which tools you use and we will write back.

Sources

This site's own datasets, every figure quoted from its source and dated:

  1. Slack, User Terms of Service
  2. Slack, Main Services Agreement
  3. Slack, Privacy principles: search, learning and AI
  4. Slack, Privacy policy
  5. Slack, Export your workspace data
  6. Slack, Legal
  7. Zoom, Terms of Service
  8. Discord, Terms of Service
Ask about my workplace data